Privacy policy
Privacy Policy
Last updated: March 2026
WhippetYingBang operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Service”). WhippetYingBang is powered by Shopify, which enables us to provide the Service to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with our Service, including when you contact us. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be linked to you. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.
Depending on how you use the Service, where you are located, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:
Contact Information
Including your name, billing address, shipping address, telephone number, and email address.
Financial Information
Including credit card or debit card details, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
Account Information
Including your username, password, security questions, preferences, and account settings.
Transaction Information
Including the products you view, add to cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your order history.
Communication Information
Including the information you provide when you contact us, such as customer service inquiries or support requests.
Device Information
Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Including information about how and when you access, browse, or otherwise use the Service.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you
For example, when you create an account, place an order, contact us, or otherwise provide personal information to us.
Automatically through the Service
For example, when you use our website, products, or services, including through cookies and similar technologies.
From our service providers
For example, when we engage them to provide technical, payment, logistics, analytics, or support services on our behalf.
From our partners or other third parties
How We Use Your Personal Information
Depending on how you interact with us or use the Service, we may use your personal information for the following purposes:
To provide, personalize, and improve the Service
We use your personal information to provide the Service to you, including to process payments, fulfill orders, arrange shipping, remember your preferences, notify you about your account or orders, manage purchases, returns, exchanges, and cancellations, maintain your account, support customer reviews, and personalize your shopping experience.
Because WhippetYingBang specializes in apparel and accessories for sighthound breeds, including Whippets, Italian Greyhounds, Greyhounds, and similar dogs, we may also use shopping and browsing information to recommend products that are more relevant to your dog’s breed, size, or seasonal needs.
For marketing and advertising
We may use your personal information to send you marketing, promotional, or advertising communications by email, SMS, or other permitted channels, and to show you ads for products or services on our Service or other websites, based on your previous purchases, products you added to your cart, or other activity on our Service.
For security and fraud prevention
We use your personal information to verify accounts, provide a secure payment and shopping experience, detect and investigate fraud or other illegal, harmful, or malicious activity, protect public safety, and maintain the security of the Service.
If you create an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access information with anyone else.
To communicate with you
We use your personal information to provide customer support, respond to your requests, and maintain our relationship with you.
For legal reasons
We may use your personal information to comply with applicable laws, respond to lawful requests from courts, law enforcement, regulators, or government authorities, participate in civil discovery or litigation, investigate potential violations of our policies or terms, and protect our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
With Shopify, vendors, and service providers
Including providers that help us operate our business and provide the Service, such as IT management, payment processing, analytics, customer support, cloud storage, shipping, and logistics providers.
With business and marketing partners
Including partners who help us provide marketing services and personalized advertising. For example, we may work with Shopify and third-party services to support personalized ads based on your activity across different merchants and websites. These partners will use your information in accordance with their own privacy notices.
Depending on where you live, you may have the right to opt out of the sharing of your information for targeted advertising or marketing purposes.
When you direct us or consent to disclosure
For example, when you request shipping services, use social media integrations, or use login integrations.
Within our corporate group or affiliates
In connection with business transactions or legal obligations
For example, in the event of a merger, acquisition, restructuring, insolvency, or bankruptcy, or where disclosure is required to comply with law, respond to subpoenas, warrants, or similar lawful requests, enforce our policies, or protect the rights, property, or safety of WhippetYingBang, our users, or others.
Relationship with Shopify
The Service is hosted by Shopify. Shopify collects and processes personal information related to your access to and use of the Service in order to provide and improve the Service.
Information you submit through the Service may be transferred to and shared with Shopify and third parties located outside your country or region in order to provide and improve the Service. In addition, to help protect, grow, and improve our business, we may use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, other merchants, and Shopify.
In these circumstances, Shopify may process your personal information and may be responsible for responding to certain requests you make regarding your personal information. For more information about how Shopify uses your personal information and your rights, please visit the Shopify Consumer Privacy Policy at:
Third-Party Websites and Links
The Service may contain links to websites or online platforms operated by third parties. If you follow links to sites that we do not own, control, or operate, you should review their privacy and security policies and terms.
We are not responsible for the privacy or security of such third-party sites, including the accuracy, completeness, or reliability of any information found there. Information you share on public or semi-public platforms, including third-party social media platforms, may be visible to other users of those platforms and may be used by us or third parties without restriction, subject to applicable law.
Our inclusion of such links does not imply endorsement of those websites or their operators unless expressly stated.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from children under the age of 16 or the age of majority in the relevant jurisdiction.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details below to request deletion.
As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” the personal information of minors under 16 as those terms may be defined under applicable law.
Data Security and Retention
Please note that no security measure is perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.
How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce our agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. We may also decline requests where permitted by law.
Right to Access / Know
You may have the right to request access to the personal information we hold about you.
Right to Delete
You may have the right to request that we delete your personal information.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Portability
In certain circumstances, you may have the right to receive a copy of your personal information and request that we transfer it to a third party.
Right to Opt Out of Targeted Advertising or Sharing
Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of personal information, or the processing of personal information for targeted advertising purposes, as those terms are defined under applicable law.
If you visit our website with the Global Privacy Control signal enabled, we may, depending on your location, treat this as a request to opt out of certain data uses for the browser and device you used to visit our site.
Managing Marketing Communications
We may send you promotional emails. You can unsubscribe at any time by using the unsubscribe link included in those emails. If you opt out of marketing messages, we may still send you non-promotional emails, such as those related to your account or orders.
Additional Rights for UK and EEA Residents
If you are located in the United Kingdom or the European Economic Area, you may also have the following rights, subject to applicable law:
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The right to object to certain processing
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The right to restrict certain processing
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The right to withdraw consent where we rely on consent
You may exercise any of these rights by contacting us using the contact details below.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. If you are in the European Economic Area, you may find a list of supervisory authorities here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en
International Transfers
Please note that we may transfer, store, and process your personal information outside your country or region.
Where required by law, if we transfer personal information outside the United Kingdom, the European Economic Area, or other regions with transfer restrictions, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved mechanisms, unless the destination country has been deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our privacy practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, update the “Last updated” date, and provide any notice required by applicable law.
Contact Information
If you have questions about our privacy practices, this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:
